Let's face it,
there's every reason in the world to shop online. The bargains are there. The
selection is mind-boggling. The shopping is secure. Shipping is fast. Even
returns are pretty easy, with the right e-tailers. It's a golden age for not
going to the store, yet buying more than ever.
You're already a
step up in safety by shopping online—there's no way for you to leave behind a
credit card or wallet that way—but you could still run into trouble. Here are
11 tips for staying safe online while knocking out that holiday shopping list.
1. Use Familiar
Web Sites
Start at a
trusted site rather than shopping with a search engine. Search results can get
rigged to lead you astray, especially when you drift past the first few pages
of links. If you know the site, chances are it's less likely to be a rip off.
We all know Amazon.com and that it carries everything under the sun; likewise,
just about every major retail outlet has an online store, from Target to Best
Buy to Home Depot. Beware misspellings or sites using a different top-level
domain (a .net instead of a .com, for example)—those are the oldest tricks in
the book. Yes, the sales on these sites might look enticing... that's how they
get you into giving up your info.
2. Look for the
Lock
Never ever, ever
buy anything online using your credit card from a site that doesn't have SSL
(secure sockets layer) encryption installed—at the very least. You'll know if
it has it because the URL for the site will start with HTTPS:// (instead of
just HTTP://) and an icon of a locked padlock will appear, typically in the
status bar at the bottom of your Web browser, according to Fox News. Never give anyone your credit
card over e-mail. PayPal, however, is still a good, safe way to make a payment.
3. Don't Tell
All
No online
shopping store is going to need your social securiordity number or your birthday to
do business. But if a bad-guy gets them, combined with your credit card number
for purchases, they can do a lot of damage. When you can, default to giving up
the least amount of information.
4. Check
Statements
Don't wait for
your bill to come at the end of the month. Go online regularly during the
holiday season and look at electronic statements for your credit card, debit
card, and checking accounts. Make sure you don't see any fraudulent charges,
even originating from sites like PayPal (after all, there's more than one way
to get to your money). If you do see something wrong, jump on the phone to
address the matter quickly. In the case of credit cards, don't pay the bill
until you know all your charges are accurate. You have 30 days to notify the
bank or card issuer of problems, however; after that, you might be liable for
the charges anyway!
5. Inoculate
Your PC
Bad-guys don't
just sit around waiting for you to give them data; sometimes they give you a
little something extra to help things along. You need to protect against such
Trojan horse malware with regular updates to your anti-virus program—we recommend
Norton Internet Security 2011 (4.5 stars, EC, $69.99 direct for three
licenses), which has extras to help fight ID theft, or at the very least the
the free Panda Cloud Antivirus 1.1 (4 stars, EC).
6. Use Strong
Passwords
We like to beat
this dead horse about making sure to utilize uncrackable passwords, but it's
never more important than when banking and shopping. Our tips for making a
unique password for each site can come in handy during a time of year when
shopping around probably means creating new accounts on all sorts of shopping
sites.
7. Think Mobile
The NRF did a
survey that also predicts that 25 percent of adults will do their online
shopping via their smartphones, but mostly as a way of find gifts, not purchase
them. You can buck that trend, just follow the advice above. Better yet,
download store specific apps like those for Amazon, Target, etc. and use them
to find what you want and make the purchase without going to the store or the
Web site.
8. Stay at Home
Do we really
have to tell you it's a bad idea to use a public computer to make purchases? If
you do, just remember to log out every time you use a public terminal, even if
you were just checking e-mail.. But what about using your own laptop to shop
while you're out? It's one thing to hand over a credit card to get swiped at
the checkout, but when you have to enter the number and expiration date on a
Web site while sitting in a public cafe, you're giving an over-the-shoulder
snooper plenty of time to see the goods. At the very least, think like a
gangster: sit in the back, facing the door.
9. Privatize
Your Wi-Fi
If you do decide
to go out with the laptop to shop, you'll be on a Wi-Fi connection. Only use
the wireless if you access the Web over a virtual private network (VPN)
connection. If you don't get one from your employer, you can set up a free one
with AnchorFree Hotspot Shield, if you're willing to put up with the ads. By
the way, now is not a good time to try out a hotspot you're unfamiliar with.
Stick to known networks, even if they're free, like those found at Starbucks.
10. Count the
Cards
Gift Cards are
the most requested holiday gift every year, and this year will be no exception.
Stick to the source when you buy one; scammers like to auction off gift cards
on sites like eBay with little or no funds on them upon arrival.
11. Know What's
Too Good to Be True
McAfee compiled
a list of scams to look for and one of them is the offer of a free product with
purchase, in particular the iPad (a very coveted gadget this holiday) or even
holiday job offers. Many of these "offers" will come in via social
media. Beware even of your friends, who might innocently forward such a thing.
Skepticism in these cases can go a long way toward saving you from a stolen
card number.
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